Terms of service

Terms of Service 

OVERVIEW
This website is operated by Yalana Fragrances. Throughout the site, the terms “we”, “us” and “our” refer to Yalana Fragrances.

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users of the site, including browsers, customers, and contributors.

If you do not agree, you should not use our website or services

 

Our Philosophy

Yalana Fragrances was created to offer more than scent. Each fragrance is designed as a personal experience. As every individual interacts with fragrance differently, results, longevity, and perception may vary.

 

Eligibility 

By using this site, you confirm that you are at least the age of majority in your state or territory, or have permission from a guardian.

 

Products

Our fragrances are crafted with care and released in limited quantities.

We reserve the right to:

  • Modify or discontinue products at any time
  • Limit purchases per customer or order
  • Update pricing and descriptions without notice

We make every effort to display our products as accurately as possible, however, scent is inherently subjective and cannot be guaranteed.

 

Orders

We reserve the right to accept, refuse, or cancel any order at our discretion.

This may include situations where:

  • Products are unavailable
  • Errors in pricing or descriptions occur
  • We suspect fraudulent or unauthorised activity

If your order is cancelled, you will be notified and refunded where applicable.

 

Pricing & Payment

All prices are listed in AUD.

Payments must be completed at checkout via our secure payment providers. We reserve the right to update pricing at any time.

 

Shipping

We aim to dispatch orders promptly; however, delivery timeframes are estimates only.

Once an order has been shipped, it becomes the responsibility of the carrier. Yalana Fragrances is not liable for delays, loss, or damage in transit.

 

Returns & Refunds

Due to the nature of fragrance products, we do not accept returns for change of mind.

If your item arrives damaged or faulty, please contact us within a reasonable timeframe so we can assist.

For full details, please refer to our Refund Policy.

 

Intellectual Property

All content on this website, including brand name, fragrance names, copy, imagery, and design, is the property of Yalana Fragrances.

It may not be reproduced, distributed, or used without prior written permission.

 

Third-party Services

We may use third-party providers to facilitate payments, shipping, or other services. We are not responsible for the practices or policies of these third parties.

 

Liability

To the maximum extent permitted by law, Yalana Fragrances is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

 

Governing Law

These Terms are governed by the laws of Australia.

 

Changes to These Terms

We may update these Terms from time to time. Continued use of our website constitutes acceptance of any changes.

 

Contact

For any questions regarding these Terms, please contact:
hello@yalanafragrances.com