Privacy

Yalana Fragrances

At Yalana Fragrances, your privacy is treated with the same respect and precision we bring to each scent we create. This policy outlines how we collect, use, and protect your information when you engage with our brand.

 

1. Information We Collect

We collect only the information we need to deliver a seamless and personalised experience, including:

• Your name and contact details

• Billing and shipping information

• Order and purchase history

• Payment details (processed securely by trusted third-party providers)

• Browsing behaviour and analytics data collected through cookies

 

2. How Your Information Is Used

Your information allows us to:

• Process and deliver your orders

• Provide exceptional customer service

• Personalise your shopping experience

• Share updates or brand news when you choose to receive them

• Improve site performance and user experience

We do not sell your personal information.

 

3. Cookies & Tracking

To ensure your experience is smooth, secure, and tailored, our website uses cookies and similar technologies. These help with checkout functionality, analytics, and performance. You may adjust your browser settings at any time to manage your cookie preferences.

4. Sharing Your Information

We share your information only with trusted partners who support the operation of our business, such as:

• Payment processors

• Shipping and logistics providers

• Website hosting and analytics services

These partners are required to protect your information in accordance with Australian privacy standards.

5. Data Security

We take data protection seriously. Your personal information is stored securely and safeguarded from unauthorised access, misuse, or disclosure.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time. You may also opt out of marketing communications with one click.

 

7. Updates to This Policy

We may update this policy occasionally to reflect changes in our practices or legal requirements. The most current version will always be available on our website.

8. Contact Us

For privacy enquiries, please contact our customer care team at:

📧 hello@yalanafragrances.com