Shipping policy
Yalana Fragrances
At Yalana Fragrances, every order is prepared with care to ensure your fragrance arrives beautifully presented and in perfect condition.
Processing Time
All orders are dispatched within 1–3 business days. During launch periods or high demand, dispatch times may be slightly extended, but we always work to ensure a smooth and timely delivery.
Shipping Within Australia
We ship Australia-wide using trusted courier partners.
Delivery typically takes 2–8 business days from dispatch.
Please note that delivery times may vary depending on your location. For customers in rural or remote areas, including parts of Western Australia, shipping can take up to 10-14 business days.
Once your order has been dispatched, you will receive tracking details so you can follow its journey.
International Shipping
Due to the alcohol content in Eau de Parfum, international shipping is limited and may require special handling. We are working towards offering international delivery.
Delivery Issues
If your parcel is delayed, missing, or arrives damaged, please contact our customer care team and we will assist you promptly.
Customer Care
For any shipping enquiries:
📧 hello@yalanafragrances.com